FAQ


    1. Are you open to customization?


    Absolutely! We are open to customization. If you have a specific design, size, or color preference in mind, feel free to contact us, and we’ll work with you to create something unique for your space.


    2. Is the art painted or printed?


    Our artwork is printed in high quality to ensure vibrant colors, sharp details, and a stunning finish that lasts for years.


    3. Do you have a showroom I can visit?


    Unfortunately, we do not have a physical showroom now. However, our entire collection is available online for you to browse and shop conveniently from the comfort of your home.


    4. What if my frame arrived damaged?


    In the unlikely event of damage during delivery, notify us within 24 hours. We’ll arrange a replacement or refund promptly.


    5. What payment methods do you accept?


    For now, we accept cash. In the future, we’ll add online payments and installment options to the website.


    6. Do you offer gift wrapping?


    Yes, we offer gift wrapping for special occasions. You can request this during checkout or let us know directly.


    7. Do you allow order Adjustments?


    If you wish to make changes, contact us within 24 hours of placing your order. While we’ll try to accommodate your request, changes may not be possible once processing begins.


    8. Can I purchase a Decogal gift card?


    Of course you can! You can request this during checkout or let us know directly

    Do you still have questions?
    We are here to help you

    Contact Us